Privacy Policy Details

We manage personal data for account management, payments, game play and support. This Privacy Policy describes what information we collect, how we use it, and the measures we take to protect it. The page explains the types of personal, technical and transactional data gathered when you register, deposit, play or contact support. It also covers cookies, your rights to access or correct data, and how we share information with third parties where necessary. Read this policy to understand how your data is processed while using King Johnnie Casino services in Australia and elsewhere.

Data we collect

Personal data - name, date of birth, address, email, phone and ID documents when KYC is required. Transactional data - deposits, withdrawals, payment method details, transaction timestamps and currency (AUD where applicable). Technical data - IP address, device identifiers, browser, OS, location derived from IP, and session logs.

Account and verification

Registration data and ID uploads are used to verify identity and eligibility. KYC documents are retained only as needed for verification and to meet legal obligations.

How information is used

Account setup, identity verification and fraud prevention. Processing deposits and withdrawals, handling payouts and disputes. Customer support and account notifications. Compliance with legal and regulatory obligations. Limited operational analytics to monitor platform stability and detect abuse.

Data protection and security

Data is stored on secure servers with encryption in transit and at rest. Access to personal data is restricted to authorised personnel and service providers on a need-to-know basis. We implement standard technical and organisational measures to reduce unauthorised access, loss or misuse.

Cookies and tracking technologies

Cookies and similar technologies are used to manage sessions, remember preferences and collect analytics. Some cookies are essential for account login and payments. Third-party cookies may be used for analytics and fraud prevention. You can manage cookie settings via your browser.

User rights regarding data

Access - request a copy of personal data we hold. Correction - submit updates to incorrect or outdated information. Deletion - request erasure where lawful to do so, subject to retention requirements for legal and financial records. To exercise rights contact support; identity verification may be required.

Data retention

We retain personal and transactional records as required for legal, tax and anti‑money laundering purposes. Where retention is no longer necessary we delete or anonymise data.

Data sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention services and service providers that support site operations. Transfers are limited to necessary processing and governed by data processing agreements. Personal data may be disclosed if required by law or to respond to legal requests.

Updates to this policy

We may update this Privacy Policy to reflect legal, technical or operational changes. Material changes will be posted on the site with the date of last revision. Continued use of the service after changes constitutes acceptance of the updated policy. For questions or to submit requests contact our support team.